Privacy Policy
Last updated: June 16, 2025
Impact HR (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, contact us, or engage with our services.
Who We Are
Impact HR
Edmonton Office: 200 Carnegie Drive, St. Albert, AB T8N 5A7
Calgary Office: 400, 119 14 Street NW, Calgary, AB T2N 1Z6
Email: info@impacthr.ca
Phone: +1 (780) 936-0048 (Edmonton) / +1 (800) 884-2856 (Calgary)
Scope
This Privacy Policy applies to all personal information collected by Impact HR through our website (impacthr.ca), email communications, phone, and in-person interactions, as well as any other sites or services we own and operate.
What Information We Collect
- Name, contact information (address, email, phone number)
- Employment and professional details (resume, job history, qualifications)
- Information provided through website forms or email correspondence
- IP address, browser type, and usage data (collected via cookies and analytics tools)
- Any other information you choose to provide to us
How We Collect Information
- Directly from you when you fill out forms, send us emails, or communicate with us by phone or in person
- Automatically through cookies and similar technologies when you use our website
- From third-party sources, such as background check providers (with your consent)
How We Use Your Information
- Provide and improve our HR and recruitment services
- Respond to your inquiries and communicate with you
- Process job applications and manage recruitment activities
- Send you information about our services, updates, or events (with your consent)
- Meet legal, regulatory, and contractual obligations
- Analyze website usage and improve user experience
Legal Basis for Processing
We process your personal information with your consent, as necessary to fulfill our contractual obligations, or as required by law.
Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist us in delivering our services (e.g., IT support, background check providers)
- Clients, for recruitment purposes (with your consent)
- Legal authorities, if required by law or to protect our rights and interests
All third parties are required to maintain the confidentiality and security of your information.
Data Storage and Security
Your information is stored securely on our servers or those of our trusted service providers. We use appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze site usage, and improve our services. You can manage your cookie preferences through your browser settings.
Your Rights
- Access and review your personal information
- Request correction or deletion of your information
- Withdraw your consent at any time (where applicable)
- Object to or restrict certain types of processing
- File a complaint with a privacy regulator if you believe your rights have been violated
To exercise these rights, please contact us at info@impacthr.ca.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, your data will be securely deleted or anonymized.
International Data Transfers
While we prefer to keep your data in Canada, some service providers may store or process data outside Canada. In such cases, your information may be subject to the laws of those jurisdictions, but we require all providers to protect your data in accordance with Canadian privacy standards.
Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it promptly.
Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
By email: info@impacthr.ca
By phone: +1 (780) 936-0048 (Edmonton) / +1 (800) 884-2856 (Calgary)
By mail: 200 Carnegie Drive, St. Albert, AB T8N 5A7 or 400, 119 14 Street NW, Calgary, AB T2N 1Z6