Workplace Investigations

Ensuring Fair, Objective, and Independent Investigations
Workplace investigations can be intricate and delicate, with potential far-reaching repercussions if mishandled. Our firm provides support with complex workplace investigations, following a systematic, methodical process to take the pressure off your organization.

Why Workplace Investigations Matter

Workplace issues such as harassment, discrimination, misconduct, and policy violations can have serious consequences. Thorough investigations are essential to maintaining a safe, respectful, and legally compliant work environment.

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Types Of Workplace Investigations We Handle

Our workplace investigation services address a wide range of sensitive and complex issues, ensuring each investigation is handled with fairness, objectivity, and discretion.

Harassment, Bullying, and Discrimination

We investigate complaints of harassment, bullying, and discrimination, including those based on race, gender, religion, or other protected grounds. These cases require careful evidence gathering, witness interviews, and a commitment to confidentiality. 

Performance Issues and Misconduct

When performance concerns or unprofessional behaviour escalate beyond standard corrective action, a formal investigation may be required. We thoroughly document incidents, assess the evidence, and provide our findings to resolve the issue while protecting your organization’s interests

Workplace Violence

Allegations of workplace violence, such as threats, intimidation, or physical altercations, are treated with utmost urgency. We conduct risk assessments, gather evidence, and interview all parties involved to ensure the safety of your employees and compliance with occupational health and safety regulations.

Policy Violations

We address breaches of company policies, including theft, fraud, insubordination, misuse of company property, and other forms of misconduct. Our approach ensures that all incidents are handled promptly and fairly. 

Our Investigation Process

We follow a thorough, impartial process to ensure every workplace investigation is conducted with fairness, objectivity, and confidentiality.

Our proven framework guides you from the initial complaint through to resolution, helping protect your organization and foster a respectful work environment.

We begin by thoroughly reviewing the complaint or concern, clarifying the issues, and determining the scope and objectives of the investigation.

We gather and review all relevant documents, policies, and evidence, and communicate the investigation process and expectations to all involved parties.

We conduct confidential interviews with complainants, respondents, and witnesses to collect detailed information.

We analyze all gathered information and ensure a comprehensive understanding of the data.

We prepare a clear, detailed, and objective report outlining our analysis and findings to support you with resolution and next steps.

We present our report to leadership or relevant stakeholders, and answer questions so you understand the analysis and findings.

Why Choose Impact HR

HR problems slow teams down. We help fix that. With decades of experience, our team knows how to spot issues early, streamline processes, and build stronger, healthier workplaces. We focus on solutions that make a difference, not just checkboxes.

What our clients are saying

HR Support for Businesses Across Canada

Our team is based in Edmonton and Calgary, but we support clients across Canada. From Vancouver to Toronto, and everywhere in between, we offer in-person and remote support tailored to your business. Whether you’re growing, hiring, or planning ahead, we’re here to help.

Workplace Investigation FAQs

Get answers to common questions about our workplace investigation services. If you don’t see your question here, feel free to contact us—we’re always happy to help.

Investigations are typically needed for complaints involving harassment, bullying, workplace violence, policy violations like theft or fraud, and serious performance or misconduct issues. Any situation that could impact workplace safety, legal compliance, or organizational culture may warrant an investigation.

The duration varies depending on the complexity and number of parties involved. Simple investigations may take a few days, while more complex cases can take several weeks. We prioritize thoroughness and fairness while working efficiently to minimize disruption.

Yes. We have extensive experience handling investigations at all organizational levels, including senior leaders. Our independent approach ensures objectivity throughout the process.

We provide a detailed report outlining our analysis and findings. We then conduct a debrief meeting with your team to review and answer questions. Other members of our team can provide advice on recommendations and next steps should you choose to engage our consulting services. 

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