Workplace Investigations
Ensuring Fair, Objective, and Independent Investigations
Workplace investigations can be intricate and delicate, with potential far-reaching repercussions if mishandled. Our firm provides support with complex workplace investigations, following a systematic, methodical process to take the pressure off your organization.
- Objective, impartial investigation process
- Experienced in handling sensitive workplace issues
- Detailed reports outlining with analysis and findings
Why Workplace Investigations Matter
Workplace issues such as harassment, discrimination, misconduct, and policy violations can have serious consequences. Thorough investigations are essential to maintaining a safe, respectful, and legally compliant work environment.
- Protect your organization’s reputation
- Ensure a respectful and safe workplace for all employees
- Address issues promptly and fairly to prevent escalation
Connect With Our Team
Types Of Workplace Investigations We Handle
Our workplace investigation services address a wide range of sensitive and complex issues, ensuring each investigation is handled with fairness, objectivity, and discretion.

Harassment, Bullying, and Discrimination
We investigate complaints of harassment, bullying, and discrimination, including those based on race, gender, religion, or other protected grounds. These cases require careful evidence gathering, witness interviews, and a commitment to confidentiality.
Performance Issues and Misconduct
When performance concerns or unprofessional behaviour escalate beyond standard corrective action, a formal investigation may be required. We thoroughly document incidents, assess the evidence, and provide our findings to resolve the issue while protecting your organization’s interests
Workplace Violence
Allegations of workplace violence, such as threats, intimidation, or physical altercations, are treated with utmost urgency. We conduct risk assessments, gather evidence, and interview all parties involved to ensure the safety of your employees and compliance with occupational health and safety regulations.
Policy Violations
We address breaches of company policies, including theft, fraud, insubordination, misuse of company property, and other forms of misconduct. Our approach ensures that all incidents are handled promptly and fairly.
Our Investigation Process
We follow a thorough, impartial process to ensure every workplace investigation is conducted with fairness, objectivity, and confidentiality.
Our proven framework guides you from the initial complaint through to resolution, helping protect your organization and foster a respectful work environment.
We begin by thoroughly reviewing the complaint or concern, clarifying the issues, and determining the scope and objectives of the investigation.
We gather and review all relevant documents, policies, and evidence, and communicate the investigation process and expectations to all involved parties.
We conduct confidential interviews with complainants, respondents, and witnesses to collect detailed information.
We analyze all gathered information and ensure a comprehensive understanding of the data.
We prepare a clear, detailed, and objective report outlining our analysis and findings to support you with resolution and next steps.
We present our report to leadership or relevant stakeholders, and answer questions so you understand the analysis and findings.
Why Choose Impact HR
HR problems slow teams down. We help fix that. With decades of experience, our team knows how to spot issues early, streamline processes, and build stronger, healthier workplaces. We focus on solutions that make a difference, not just checkboxes.
- Custom HR support built around your needs
- Practical advice from seasoned HR professionals
- A clear roadmap with defined outcomes

What our clients are saying
Robyn Lofstrand2020-10-08Trustindex verifies that the original source of the review is Google. Greg and his team at Impact HR have been instrumental in the expansion of my business. As a solopreneur, I was wearing all the hats and trying to keep everything "in house". After hiring a few contractors, I quickly realized that I needed help with my on boarding process and creating/updating my contracts. I was so impressed with the attention to detail and the resulting documents, which were customized to the exact needs of my business. I will continue to outsource all HR-related projects to Impact, and highly recommend that you do the same! Robyn Lofstrand, owner & RMT Zenith Wellness Co Glam Artistry2020-04-03Trustindex verifies that the original source of the review is Google. Greg did work for our company regarding employment agreements. I was delighted by the advice he offered after a thorough review of our business and employment arrangements. He is professional and timely, easy to understand, and offers great education to small business owners. I would highly recommend Greg for H/R needs for your business. MCL Managed IT2020-01-15Trustindex verifies that the original source of the review is Google. Impact HR has had and incredible impact on our business. Greg came into our office and help us to setup and produce policy documents, procedures and good practices. We have recommended Impact HR to other businesses and continue to use and promote their services. Truly and must have component for every business made easier by them. Ross A Marasco CEO Aiden Poole2020-01-13Trustindex verifies that the original source of the review is Google. I hired an employee for the new year, and contacted impactHR to assist me in creating an employment contract. The individuals at impactHR gave me a lot to consider, asking questions that are important to the employment policies of my company. They quickly created an employment contract on my behalf, with weeks to spare before my employee was to begin work. Overall impactHR was very professional, detailed and efficient, and I would highly recommend them to any small business that is quickly expanding and does not have an in-house HR department. Charles Wong2020-01-10Trustindex verifies that the original source of the review is Google. Greg and his HR consultants, Sarah and Emily, have essentially become CarePro's outsourced HR department. From assisting with our transition from to a contractor to an employee workforce, implementation of our benefits program, HR information system, payroll system, employee manuals, recruiting, organizational design, and much, much more. I am confident to say that ImpactHR was instrumental in supporting CarePros' growth in the last 9 months. For any small to medium-sized businesses, I would strongly recommend ImpactHR to review your current (and future) HR needs to ensure you are fully prepared for today's dynamic business climate. Aaron Norris2019-07-09Trustindex verifies that the original source of the review is Google. As a small business owner without a background in human resources, we needed some education and guidance regarding our hiring procedures, and developing our company policies and procedures. We reached out to Greg at ImpactHR and he got back to us right away and provided us exactly what we were looking for! Greg prepared a 1 day seminar for our managerial staff to help educate them on the proper way to deal with employee issues such as hiring/terminations, payroll questions, holiday pay, vacation time, etc. Greg was also able to provide us with some documents to help guide us in creating an updated manual for our employees going forward. We will be definitely using his services again in the future, as we continue to grow as an organization! Highly recommended for any small business! Arri McWatt2019-07-08Trustindex verifies that the original source of the review is Google. We used the services at impactHR for our small physiotherapy business. Greg set us up with strategies, policies and procedures to hire, train and terminate employees. He has been available for ongoing consultation as needed and has helped our company immensely with staffing. Myself and my business partner do not have any formal business or HR training and we are finding that having streamlined, set policies and procedures not only saves us time in hiring and training process, but makes our staff much more efficient and makes our business run smoother from top to bottom. I cannot express how helpful this has been for our business and I would recommend Greg and impactHR to all small and large business owners for help with their hiring, training and terminating procedures, and more! Thanks Greg!
HR Support for Businesses Across Canada
Our team is based in Edmonton and Calgary, but we support clients across Canada. From Vancouver to Toronto, and everywhere in between, we offer in-person and remote support tailored to your business. Whether you’re growing, hiring, or planning ahead, we’re here to help.
- 200 Carnegie Drive St. Albert
- Mon-Fri 8am - 5pm
- 1 (780) 936-0048
- 400, 119 14 Street NW Calgary
- Mon-Fri 8am - 5pm
- 1 (800) 884-2856

Workplace Investigation FAQs
Get answers to common questions about our workplace investigation services. If you don’t see your question here, feel free to contact us—we’re always happy to help.
Investigations are typically needed for complaints involving harassment, bullying, workplace violence, policy violations like theft or fraud, and serious performance or misconduct issues. Any situation that could impact workplace safety, legal compliance, or organizational culture may warrant an investigation.
The duration varies depending on the complexity and number of parties involved. Simple investigations may take a few days, while more complex cases can take several weeks. We prioritize thoroughness and fairness while working efficiently to minimize disruption.
Yes. We have extensive experience handling investigations at all organizational levels, including senior leaders. Our independent approach ensures objectivity throughout the process.
We provide a detailed report outlining our analysis and findings. We then conduct a debrief meeting with your team to review and answer questions. Other members of our team can provide advice on recommendations and next steps should you choose to engage our consulting services.