Performance Management

Driving Accountability, Growth, and Organizational Success
At Impact HR, we design practical, effective performance management systems that help leaders set clear expectations, measure results, and support meaningful career development.

Performance Management Program

A well-designed performance management strategy leads to higher engagement, stronger individual and team performance, and improved organizational outcomes. Our approach ensures your people:

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What Is Performance Management in HR?

Performance management is a structured, strategic approach to improving employee and team performance through goal setting, measurement, feedback, and development.

Unlike a single annual performance appraisal, an effective performance management process is continuous. It includes:

Setting clear job responsibilities and performance expectations
Performance reviews and regular performance conversations
Identifying development opportunities
Supporting career development and talent management initiatives
Addressing poor performance through structured improvement plans

Performance Management Program Benefits

An effective performance management system ensures employees regularly communicate with their managers, receive regular feedback, and understand how their work contributes to broader corporate performance management goals.

When implemented well, performance management strengthens engagement, improves customer satisfaction, and drives measurable business results.

Why Performance Management Matters

A well-designed performance management strategy leads to higher engagement, stronger individual and team performance, and improved organizational outcomes. Our approach ensures your people:

Our Performance Management Services

We offer customizable solutions to elevate performance across your organization and strengthen your overall performance management cycle.

Program Design & Implementation

We help you design and implement performance management systems that promote goal setting, regular reviews, and development plans, all focused on performance excellence.

360-Degree Evaluations and Training

Our 360-degree feedback process delivers well-rounded insights from management, Board members, peers, and direct reports to support holistic growth. We also provide training and coaching to equip managers with the skills to promote accountability and inspire high performance.

Performance Appraisals & Annual Reviews

We design structured performance appraisal processes that go beyond the traditional annual review. Our approach ensures managers conduct performance reviews that are fair, objective, and aligned with strategic objectives. We help you review job responsibilities, evaluate past performance, and create meaningful development plans that strengthen employee performance.

Performance Improvement Plans

When performance issues arise, a structured performance improvement plan provides clarity and accountability. We guide leaders in addressing poor performance with measurable expectations, regular feedback, and defined timelines. Our approach protects the organization while supporting employees through a fair and constructive improvement process.

Our Approach

We focus on building a culture of excellence through clear expectations, objective measurement, and ongoing feedback. Our collaborative process ensures your performance initiatives drive real results.

Goal setting, alignment of individual and organizational goals
Objective, fair performance measurement
Timely, actionable feedback, and regular progress checks
Recognition, open communication, and celebration of achievements
Support for continuous learning and professional development

Partner With Impact HR

HR problems slow teams down. We help fix that. With decades of experience, our team knows how to spot issues early, streamline processes, and build stronger, healthier workplaces. We focus on solutions that make a difference, not just checkboxes.

What our clients are saying

HR Support for Businesses Across Canada

Our team is based in Edmonton and Calgary, but we support clients across Canada. From Vancouver to Toronto, and everywhere in between, we offer in-person and remote support tailored to your business. Whether you’re growing, hiring, or planning ahead, we’re here to help.