Performance Excellence
Fostering a Culture of Excellence and Accountability
Performance excellence goes beyond traditional management, it’s about empowering your team to achieve their best and aligning their efforts with your mission and vision. We design and administer comprehensive programs, including traditional performance reviews, 360-degree evaluations, and provide training and coaching to help supervisors and managers drive excellence at every level.
- Establish clear, meaningful goals and expectations for every team member
- Gain buy-in and commitment to high standards
- Objectively measure performance and deliver ongoing, constructive feedback
Why Performance Excellence Matters
A culture of performance excellence leads to higher engagement, improved results, and organizational growth. Our approach ensures your people know what’s expected, understand how to achieve it, and feel supported in their development.
- Align individual contributions with business objectives
- Foster continuous improvement and professional growth
- Strengthen communication and trust across your organization
Connect With Our Team
Our Performance Excellence Services
We offer customizable solutions to elevate performance across your organization, helping you build a culture of accountability and continuous improvement.

Performance Management Programs
We help you design and implement systems that promote goal setting, regular reviews, and development plans, all focused on performance excellence.
360-Degree Evaluations and Training
Our 360-degree feedback process delivers well-rounded insights from management, Board members, peers, and direct reports to support holistic growth. We also provide training and coaching to equip managers with the skills to promote accountability and inspire high performance.
Our Approach
We focus on building a culture of excellence through clear expectations, objective measurement, and ongoing feedback. Our collaborative process ensures your performance initiatives drive real results.
- Goal setting and commitment
- Alignment of individual and organizational goals
- Objective, fair performance measurement
- Timely, actionable feedback
- Regular progress check-ins and course corrections
- Recognition and celebration of achievements
- Support for continuous learning and professional development
- Open communication between employees and people leaders
Why Choose Impact HR
HR problems slow teams down. We help fix that. With decades of experience, our team knows how to spot issues early, streamline processes, and build stronger, healthier workplaces. We focus on solutions that make a difference, not just checkboxes.
- Custom HR support built around your needs
- Practical advice from seasoned HR professionals
- A clear roadmap with defined outcomes

What our clients are saying
Robyn Lofstrand2020-10-08Trustindex verifies that the original source of the review is Google. Greg and his team at Impact HR have been instrumental in the expansion of my business. As a solopreneur, I was wearing all the hats and trying to keep everything "in house". After hiring a few contractors, I quickly realized that I needed help with my on boarding process and creating/updating my contracts. I was so impressed with the attention to detail and the resulting documents, which were customized to the exact needs of my business. I will continue to outsource all HR-related projects to Impact, and highly recommend that you do the same! Robyn Lofstrand, owner & RMT Zenith Wellness Co Glam Artistry2020-04-03Trustindex verifies that the original source of the review is Google. Greg did work for our company regarding employment agreements. I was delighted by the advice he offered after a thorough review of our business and employment arrangements. He is professional and timely, easy to understand, and offers great education to small business owners. I would highly recommend Greg for H/R needs for your business. MCL Managed IT2020-01-15Trustindex verifies that the original source of the review is Google. Impact HR has had and incredible impact on our business. Greg came into our office and help us to setup and produce policy documents, procedures and good practices. We have recommended Impact HR to other businesses and continue to use and promote their services. Truly and must have component for every business made easier by them. Ross A Marasco CEO Aiden Poole2020-01-13Trustindex verifies that the original source of the review is Google. I hired an employee for the new year, and contacted impactHR to assist me in creating an employment contract. The individuals at impactHR gave me a lot to consider, asking questions that are important to the employment policies of my company. They quickly created an employment contract on my behalf, with weeks to spare before my employee was to begin work. Overall impactHR was very professional, detailed and efficient, and I would highly recommend them to any small business that is quickly expanding and does not have an in-house HR department. Charles Wong2020-01-10Trustindex verifies that the original source of the review is Google. Greg and his HR consultants, Sarah and Emily, have essentially become CarePro's outsourced HR department. From assisting with our transition from to a contractor to an employee workforce, implementation of our benefits program, HR information system, payroll system, employee manuals, recruiting, organizational design, and much, much more. I am confident to say that ImpactHR was instrumental in supporting CarePros' growth in the last 9 months. For any small to medium-sized businesses, I would strongly recommend ImpactHR to review your current (and future) HR needs to ensure you are fully prepared for today's dynamic business climate. Aaron Norris2019-07-09Trustindex verifies that the original source of the review is Google. As a small business owner without a background in human resources, we needed some education and guidance regarding our hiring procedures, and developing our company policies and procedures. We reached out to Greg at ImpactHR and he got back to us right away and provided us exactly what we were looking for! Greg prepared a 1 day seminar for our managerial staff to help educate them on the proper way to deal with employee issues such as hiring/terminations, payroll questions, holiday pay, vacation time, etc. Greg was also able to provide us with some documents to help guide us in creating an updated manual for our employees going forward. We will be definitely using his services again in the future, as we continue to grow as an organization! Highly recommended for any small business! Arri McWatt2019-07-08Trustindex verifies that the original source of the review is Google. We used the services at impactHR for our small physiotherapy business. Greg set us up with strategies, policies and procedures to hire, train and terminate employees. He has been available for ongoing consultation as needed and has helped our company immensely with staffing. Myself and my business partner do not have any formal business or HR training and we are finding that having streamlined, set policies and procedures not only saves us time in hiring and training process, but makes our staff much more efficient and makes our business run smoother from top to bottom. I cannot express how helpful this has been for our business and I would recommend Greg and impactHR to all small and large business owners for help with their hiring, training and terminating procedures, and more! Thanks Greg!
HR Support for Businesses Across Canada
Our team is based in Edmonton and Calgary, but we support clients across Canada. From Vancouver to Toronto, and everywhere in between, we offer in-person and remote support tailored to your business. Whether you’re growing, hiring, or planning ahead, we’re here to help.
- 200 Carnegie Drive St. Albert
- Mon-Fri 8am - 5pm
- 1 (780) 936-0048
- 400, 119 14 Street NW Calgary
- Mon-Fri 8am - 5pm
- 1 (800) 884-2856
