Employee Handbooks and HR Policy Development
Create a Positive Workplace With Clear, Compliant, and Fair HR Policies
Well-defined policies and employee handbooks are the foundation of a well-functioning, legally compliant organization. We help you establish, review, and maintain these essential employee relations tools, protecting your business and supporting your people.
- Custom policies to meet your business needs
- Comprehensive employee handbooks
- Policy training and ongoing support
Why Policies and Handbooks Matter
Clear HR policies set expectations, promote fairness, support your organization embed core values into day-to-day work, and help prevent issues before they arise. A well-crafted employee handbook is a great resource for both employees and employers, outlining company values, expectations, benefits, and procedures.
- Protect your business from legislative and reputational risk
- Promote consistency, fairness, and transparency
- Ensure compliance with changing legislation and employment standards
Connect With Our Team
Our Policy & Handbook Services
We offer a full suite of services to help you create, update, and communicate your HR policies and Employee Handbook.

Policy Development & Review
We work closely with you to develop and review policies that reflect your organization’s values, industry standards, and legal requirements. Whether you need new policies or updates to existing ones, we ensure your documentation is clear, relevant, and compliant.
Policy Training
Our training programs equip your workforce with the knowledge and skills to understand and follow your organization’s policies. We help build a culture of compliance, accountability, and respect.
Employee Handbooks
We create comprehensive, easy-to-understand employee handbooks that serve as a go-to reference for your team. Your employee handbook will cover everything from company culture and benefits to workplace procedures and expectations.
Ongoing Policy Support & Updates
We provide ongoing support to keep your policies and employee handbook current as legislation, best practices, and your business needs evolve. Our team proactively monitors changes and helps you update and communicate policies so your organization always remains compliant and informed.
Common Policies We Develop
We support organizations in developing, updating, and communicating a full spectrum of workplace HR policies. These policies not only help you comply with legislation but also foster a positive, consistent, and productive work environment. Some of the most common and important policies we help create include:
- Code of Conduct
- Confidentiality
- Intellectual Property
- Workplace Privacy
- Alcohol & Drug
- Anti-Harassment
- Progressive Discipline
- Travel and Entertainment
- General Holidays
- Leave of Absence
- Vacation, Personal & Sick Time
- Return-to-Work
- Professional Development
- Occupational Health & Safety
- Emergency Preparedness
- Hours of Work & Overtime
Why Choose Impact HR
HR problems slow teams down. We help fix that. With decades of experience, our team knows how to spot issues early, streamline processes, and build stronger, healthier workplaces. We focus on solutions that make a difference, not just checkboxes.
- Custom HR support built around your needs
- Practical advice from seasoned HR professionals
- A clear roadmap with defined outcomes

What our clients are saying
Robyn Lofstrand2020-10-08Trustindex verifies that the original source of the review is Google. Greg and his team at Impact HR have been instrumental in the expansion of my business. As a solopreneur, I was wearing all the hats and trying to keep everything "in house". After hiring a few contractors, I quickly realized that I needed help with my on boarding process and creating/updating my contracts. I was so impressed with the attention to detail and the resulting documents, which were customized to the exact needs of my business. I will continue to outsource all HR-related projects to Impact, and highly recommend that you do the same! Robyn Lofstrand, owner & RMT Zenith Wellness Co Glam Artistry2020-04-03Trustindex verifies that the original source of the review is Google. Greg did work for our company regarding employment agreements. I was delighted by the advice he offered after a thorough review of our business and employment arrangements. He is professional and timely, easy to understand, and offers great education to small business owners. I would highly recommend Greg for H/R needs for your business. MCL Managed IT2020-01-15Trustindex verifies that the original source of the review is Google. Impact HR has had and incredible impact on our business. Greg came into our office and help us to setup and produce policy documents, procedures and good practices. We have recommended Impact HR to other businesses and continue to use and promote their services. Truly and must have component for every business made easier by them. Ross A Marasco CEO Aiden Poole2020-01-13Trustindex verifies that the original source of the review is Google. I hired an employee for the new year, and contacted impactHR to assist me in creating an employment contract. The individuals at impactHR gave me a lot to consider, asking questions that are important to the employment policies of my company. They quickly created an employment contract on my behalf, with weeks to spare before my employee was to begin work. Overall impactHR was very professional, detailed and efficient, and I would highly recommend them to any small business that is quickly expanding and does not have an in-house HR department. Charles Wong2020-01-10Trustindex verifies that the original source of the review is Google. Greg and his HR consultants, Sarah and Emily, have essentially become CarePro's outsourced HR department. From assisting with our transition from to a contractor to an employee workforce, implementation of our benefits program, HR information system, payroll system, employee manuals, recruiting, organizational design, and much, much more. I am confident to say that ImpactHR was instrumental in supporting CarePros' growth in the last 9 months. For any small to medium-sized businesses, I would strongly recommend ImpactHR to review your current (and future) HR needs to ensure you are fully prepared for today's dynamic business climate. Aaron Norris2019-07-09Trustindex verifies that the original source of the review is Google. As a small business owner without a background in human resources, we needed some education and guidance regarding our hiring procedures, and developing our company policies and procedures. We reached out to Greg at ImpactHR and he got back to us right away and provided us exactly what we were looking for! Greg prepared a 1 day seminar for our managerial staff to help educate them on the proper way to deal with employee issues such as hiring/terminations, payroll questions, holiday pay, vacation time, etc. Greg was also able to provide us with some documents to help guide us in creating an updated manual for our employees going forward. We will be definitely using his services again in the future, as we continue to grow as an organization! Highly recommended for any small business! Arri McWatt2019-07-08Trustindex verifies that the original source of the review is Google. We used the services at impactHR for our small physiotherapy business. Greg set us up with strategies, policies and procedures to hire, train and terminate employees. He has been available for ongoing consultation as needed and has helped our company immensely with staffing. Myself and my business partner do not have any formal business or HR training and we are finding that having streamlined, set policies and procedures not only saves us time in hiring and training process, but makes our staff much more efficient and makes our business run smoother from top to bottom. I cannot express how helpful this has been for our business and I would recommend Greg and impactHR to all small and large business owners for help with their hiring, training and terminating procedures, and more! Thanks Greg!
HR Support for Businesses Across Canada
Our team is based in Edmonton and Calgary, but we support clients across Canada. From Vancouver to Toronto, and everywhere in between, we offer in-person and remote support tailored to your business. Whether you’re growing, hiring, or planning ahead, we’re here to help.
- 200 Carnegie Drive St. Albert
- Mon-Fri 8am - 5pm
- 1 (780) 936-0048
- 400, 119 14 Street NW Calgary
- Mon-Fri 8am - 5pm
- 1 (800) 884-2856

Employee Handbooks & HR Policy Development FAQs
Curious about policies, handbooks, or compliance? Here are answers to the questions we hear most often. If you need more information, our team is always available to assist.
We recommend reviewing your employee handbook and key policies at least once a year, or whenever there are significant changes in employment legislation or your business operations.
Absolutely. We customize all policies and handbooks to reflect your unique business, industry standards, and legal requirements, ensuring they are relevant and effective for your organization.
We assist with the communication and the training process to ensure employees understand new or updated policies. This can include presentations, Q&A sessions, and ongoing support to address any questions.
Without clear, current policies, your organization may face legal risks, inconsistent practices, and confusion among employees. Well-defined policies protect your business and create a fair, transparent workplace.