Employee Engagement
Unlock the Power of Employee Feedback
Employee engagement is critical to an organization’s success and long-term business outcomes. Engaged employees are more productive, loyal, and innovative. We help you measure employee engagement and uncover engagement challenges through independent employee engagement surveys and feedback initiatives that support your company’s goals and overall employee experience.
- Employee Engagement Surveys
- Focus Groups, Pulse Surveys, and Exit Interviews
- Culture Assessments
- Objective and Independent 3rd-party Approach
- Actionable insights to improve employee engagement, employee retention, and job satisfaction
Why is Employee Engagement Important?
Employee engagement is important because engaged employees lead to stronger performance, higher customer satisfaction, and better organizational outcomes. High employee engagement is linked to better performance, lower turnover, and a more positive workplace culture. Yet, engagement issues—whether rooted in company leadership gaps, misaligned compensation and benefits reviews, or or ineffective communication—can be challenging to diagnose internally.
Disengaged employees and even moderately engaged employees can negatively impact a company’s success, while highly engaged employees demonstrate greater commitment, discretionary effort, and alignment with the organization’s success. Our experienced team offers a fresh perspective and a safe space where employees feel valued and confident giving honest feedback.
- Gain an accurate picture of team morale, motivation, and team engagement
- Identify unique challenges, opportunities, and key drivers of employee engagement
- Build trust through transparent, confidential feedback that enables employees to be heard
Connect With Our Team
Our Engagement Assessment Services
We offer a range of methods to help you get to the heart of engagement issues, understand employee engagement drivers, and develop effective employee engagement strategies across your entire organization.
Focus Groups
We facilitate open, confidential discussions with employees and team members to explore their experiences, concerns, and ideas for improvement. These sessions support effective communication and helps employees understand how their contributions impact the company’s success.
Exit Interviews
We conduct structured interviews with departing employees to uncover trends and root causes behind turnover, supporting employee retention efforts and long-term engagement strategies.
Engagement Surveys
Our custom-designed employee engagement surveys gather broad, honest feedback on workplace engagement, job satisfaction, leadership, communication, recognition, and more. We use proven employee engagement survey questions informed by employee engagement research and best practices.
Comprehensive Feedback Initiatives
From survey design to focus group facilitation, we have years of experience organizing initiatives that drive employee engagement efforts, strengthen employee recognition, and support maintaining employee satisfaction over time.
Increasing and Maintaining Employee Engagement
To increase employee engagement and boost engagement across the organization, leaders must move beyond one-time surveys and focus on sustainable engagement initiatives. Maintaining employee engagement requires applying employee engagement best practices that help employees feel heard, supported, and connected to the organization’s goals. When employees are engaged, commitment employees demonstrate higher levels of accountability, collaboration, and discretionary effort.
Effective engagement initiatives focus on giving employees meaningful opportunities to share feedback, participate in decision-making, and see how their contributions matter. By fostering transparency and trust, organizations can build a culture of invested employees who remain engaged over time and contribute to stronger performance, retention, and long-term success.
Our Process
We follow a proven, step-by-step approach to ensure your employee engagement program delivers measurable results and supports your organization’s success and business outcomes.
We begin by gaining a deep understanding of your organization’s culture, challenges, and goals. This foundational step ensures our approach aligns with company leadership priorities, supports HR professionals, and reflects what motivates employees at every level.
Based on discovery, we select and customize the most effective tools—such as an engagement survey, pulse survey, focus groups, or exit interviews—to measure employee engagement, identify engagement drivers, and understand the employee experience across the entire organization.
Our team supports you with professionalism and confidentiality, creating a safe environment where employees feel comfortable sharing honest insights. This approach fosters engagement and ensures employees feel heard, respected, and invested in the process.
We compile and analyze data to identify engagement trends, strengths, and areas for improvement. Our reporting highlights employee engagement outcomes, key drivers, and actionable insights tied directly to business outcomes and customer satisfaction.
Working collaboratively with leadership, we develop targeted employee engagement strategies that address findings, support career development opportunities, recognize employee contributions, and motivate employees to apply discretionary effort. We also provide ongoing support to drive employee engagement, monitor progress, and refine engagement efforts as your organization evolves.
Partner With Impact HR
HR problems slow teams down. We help fix that. With decades of experience, our team knows how to spot issues early, streamline processes, and build stronger, healthier workplaces. We focus on solutions that make a difference, not just checkboxes.
- Custom HR support built around your needs
- Practical advice from seasoned HR professionals
- A clear roadmap with defined outcomes
What our clients are saying
Posted on Robyn LofstrandTrustindex verifies that the original source of the review is Google. Greg and his team at Impact HR have been instrumental in the expansion of my business. As a solopreneur, I was wearing all the hats and trying to keep everything "in house". After hiring a few contractors, I quickly realized that I needed help with my on boarding process and creating/updating my contracts. I was so impressed with the attention to detail and the resulting documents, which were customized to the exact needs of my business. I will continue to outsource all HR-related projects to Impact, and highly recommend that you do the same! Robyn Lofstrand, owner & RMT Zenith Wellness CoPosted on Glam ArtistryTrustindex verifies that the original source of the review is Google. Greg did work for our company regarding employment agreements. I was delighted by the advice he offered after a thorough review of our business and employment arrangements. He is professional and timely, easy to understand, and offers great education to small business owners. I would highly recommend Greg for H/R needs for your business.Posted on MCL Managed ITTrustindex verifies that the original source of the review is Google. Impact HR has had and incredible impact on our business. Greg came into our office and help us to setup and produce policy documents, procedures and good practices. We have recommended Impact HR to other businesses and continue to use and promote their services. Truly and must have component for every business made easier by them. Ross A Marasco CEOPosted on Aiden PooleTrustindex verifies that the original source of the review is Google. I hired an employee for the new year, and contacted impactHR to assist me in creating an employment contract. The individuals at impactHR gave me a lot to consider, asking questions that are important to the employment policies of my company. They quickly created an employment contract on my behalf, with weeks to spare before my employee was to begin work. Overall impactHR was very professional, detailed and efficient, and I would highly recommend them to any small business that is quickly expanding and does not have an in-house HR department.Posted on Charles WongTrustindex verifies that the original source of the review is Google. Greg and his HR consultants, Sarah and Emily, have essentially become CarePro's outsourced HR department. From assisting with our transition from to a contractor to an employee workforce, implementation of our benefits program, HR information system, payroll system, employee manuals, recruiting, organizational design, and much, much more. I am confident to say that ImpactHR was instrumental in supporting CarePros' growth in the last 9 months. For any small to medium-sized businesses, I would strongly recommend ImpactHR to review your current (and future) HR needs to ensure you are fully prepared for today's dynamic business climate.Posted on Aaron NorrisTrustindex verifies that the original source of the review is Google. As a small business owner without a background in human resources, we needed some education and guidance regarding our hiring procedures, and developing our company policies and procedures. We reached out to Greg at ImpactHR and he got back to us right away and provided us exactly what we were looking for! Greg prepared a 1 day seminar for our managerial staff to help educate them on the proper way to deal with employee issues such as hiring/terminations, payroll questions, holiday pay, vacation time, etc. Greg was also able to provide us with some documents to help guide us in creating an updated manual for our employees going forward. We will be definitely using his services again in the future, as we continue to grow as an organization! Highly recommended for any small business!Posted on Arri McWattTrustindex verifies that the original source of the review is Google. We used the services at impactHR for our small physiotherapy business. Greg set us up with strategies, policies and procedures to hire, train and terminate employees. He has been available for ongoing consultation as needed and has helped our company immensely with staffing. Myself and my business partner do not have any formal business or HR training and we are finding that having streamlined, set policies and procedures not only saves us time in hiring and training process, but makes our staff much more efficient and makes our business run smoother from top to bottom. I cannot express how helpful this has been for our business and I would recommend Greg and impactHR to all small and large business owners for help with their hiring, training and terminating procedures, and more! Thanks Greg!
HR Support for Businesses Across Canada
Our team is based in Edmonton and Calgary, but we support clients across Canada. From Vancouver to Toronto, and everywhere in between, we offer in-person and remote support tailored to your business. Whether you’re growing, hiring, or planning ahead, we’re here to help.
- 200 Carnegie Drive St. Albert
- Mon-Fri 8am - 5pm
- 1 (780) 936-0048
- 400, 119 14 Street NW Calgary
- Mon-Fri 8am - 5pm
- 1 (800) 884-2856
