Workplace Investigations
Ensuring Fair, Objective, and Independent Investigations
Workplace investigations can be intricate and delicate, especially when dealing with workplace harassment, sexual harassment, or other serious conduct violations. If handled improperly, they can lead to legal risk, damaged workplace relationships, and loss of trust within your organization.
Our team supports organizations by conducting workplace investigations using a structured, impartial, and defensible workplace investigation process. We take the pressure off internal teams while ensuring every investigation meets employment law standards and aligns with occupational health and safety requirements.
- Objective, impartial, and procedurally fair investigation process
- Experienced workplace investigators handling sensitive workplace complaints
- Clear, detailed investigation reports with findings and recommendations
Why Workplace Investigations Matter
Workplace issues such as harassment complaints, discriminatory harassment, misconduct, and policy breaches can have serious consequences if not addressed properly. A poorly handled or improper investigation can increase legal exposure and negatively impact employee trust and morale.
Thorough, legally sound investigations are essential for maintaining a safe, respectful workplace and supporting overall workplace health.
- Protect your organization’s reputation
- Ensure a respectful and safe workplace for all employees
- Address issues promptly and fairly to prevent escalation
Connect With Our Team
Types Of Workplace Investigations We Handle
Our services cover a wide range of workplace complaints and complex situations. Each investigation is handled with discretion, objectivity, and a commitment to fairness.
Harassment, Bullying, and Discrimination
We investigate workplace harassment, sexual harassment, psychological harassment, and discriminatory harassment claims. These cases require careful evidence gathering, neutral fact-finding, and sensitivity to all parties involved. Our goal is to ensure a fair process while supporting a respectful and inclusive workplace.
Performance Issues and Misconduct
When performance concerns escalate into conduct violations, a formal investigation may be required. We support human resource professionals by documenting incidents, assessing evidence, and delivering clear findings that align with internal policies and employment law.
Workplace Violence
Allegations involving threats, intimidation, or physical altercations are handled with urgency. We conduct thorough investigations that prioritize employee safety and compliance with occupational health and safety standards.
Policy Violations
We investigate breaches such as theft, fraud, misuse of company property, and other forms of misconduct. Our structured approach ensures all workplace concerns are addressed fairly and consistently.
Our Investigation Process
We follow a structured and transparent workplace investigation process designed to ensure fairness, objectivity, and defensibility at every stage. Our approach supports organizations in conducting investigations that stand up to scrutiny and align with best practices.
We begin by reviewing the workplace complaints in detail, defining the scope, and identifying key issues related to the investigation.
We gather relevant documentation and clearly outline the investigation process to all parties, ensuring transparency and procedural fairness from the start.
Our experienced workplace investigators conduct confidential interviews with complainants, respondents, and witnesses to collect accurate and unbiased information.
We analyze all gathered information and ensure a comprehensive understanding of the data.
We prepare a comprehensive investigation report that outlines evidence, analysis, and conclusions. Our reports are designed to support informed decision-making and are aligned with employment law and best practices for legally sound investigations.
We walk leadership through the findings, answer questions, and provide practical next steps to resolve the issue and strengthen your workplace moving forward.
Supporting a Respectful and Compliant Workplace
Beyond resolving individual issues, effective workplace investigations play a critical role in building a culture of accountability, trust, and respect. By addressing concerns promptly and fairly, organizations can strengthen workplace relationships, improve workplace health, and create a safer environment for everyone.
Partner With Impact HR
HR problems slow teams down. We help fix that. With decades of experience, our team knows how to spot issues early, streamline processes, and build stronger, healthier workplaces. We focus on solutions that make a difference, not just checkboxes.
- Custom HR support built around your needs
- Practical advice from seasoned HR professionals
- A clear roadmap with defined outcomes
What our clients are saying
HR Support for Businesses Across Canada
Our team is based in Edmonton and Calgary, but we support clients across Canada. From Vancouver to Toronto, and everywhere in between, we offer in-person and remote support tailored to your business. Whether you’re growing, hiring, or planning ahead, we’re here to help.
- 200 Carnegie Drive St. Albert
- Mon-Fri 8am - 5pm
- 1 (780) 936-0048
- 400, 119 14 Street NW Calgary
- Mon-Fri 8am - 5pm
- 1 (800) 884-2856
Workplace Investigation FAQs
Get answers to common questions about our workplace investigation services. If you don’t see your question here, feel free to contact us—we’re always happy to help.
Investigations are typically needed for complaints involving harassment, bullying, workplace violence, policy violations like theft or fraud, and serious performance or misconduct issues. Any situation that could impact workplace safety, legal compliance, or organizational culture may warrant an investigation.
The duration varies depending on the complexity and number of parties involved. Simple investigations may take a few days, while more complex cases can take several weeks. We prioritize thoroughness and fairness while working efficiently to minimize disruption.
Yes. We have extensive experience handling investigations at all organizational levels, including senior leaders. Our independent approach ensures objectivity throughout the process.
We provide a detailed report outlining our analysis and findings. We then conduct a debrief meeting with your team to review and answer questions. Other members of our team can provide advice on recommendations and next steps should you choose to engage our consulting services.